Customer Relationship Management (CRM):IFS IFS CRM

IFS CRM 7 by IFS

IFS CRM Overview

IFS CRM
Software Evaluation Report

VAR

MSS Technologies, Inc

Member since:5/24/2007

Founded in 1983, IFS pioneered component-based enterprise resource planning (ERP) software with IFS Applications, now in its seventh generation. IFS Applications is built on open service-oriented architecture (SOA).

IFS provides industry-specific solutions for key vertical markets, including aerospace and defense, industrial manufacturing, automotive, high tech, and process industries.

IFS CRM connects front-office processes with back-office functions and gives users an overview of the qualification and sales process. Other features include opportunity management, account management, sales process management, and reporting and analytics. IFS CRM also supports knowledge databases, support centers, role-based portals, and documentation management.

For more information, visit the company’s web site

http://www.ifsworld.com/

or the product homepage

http://www.ifsworld.com/solutions2/Customers/default.asp

IFS Other Products

Sales Force Automation (SFA)

IFS CRM

IFS CRM connects front-office processes with back-office functions and gives users an overview of the qualification and sales process.

CMMS - EAM

IFS Applications

IFS Applications provides extended ERP functionality, including supply chain management (SCM); enterprise asset management (EAM); maintenance, repair, and overhaul (MRO); product lifecycle management (PLM); customer relationship management (CRM); and corporate performance management (CPM).

Discrete Manufacturing (ERP)

IFS Applications

Throughout the world, IFS helps leading companies improve profitability, meet regulatory requirements, and take advantage of new business opportunities.

Engineer-to-Order (ETO ERP)

IFS Applications

ERP for Services (Non-manufacturing)

IFS Applications

Throughout the world, IFS helps leading companies improve profitability, meet regulatory requirements, and take advantage of new business opportunities.

IFS Applications is built on open service-oriented architecture (SOA), resulting in solutions that are easier to implement and upgrade, that deliver faster return on investment (ROI), and that easily coexist with existing enterprise systems and point solutions.