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CRM Evaluation Center

Aug 29, 2008
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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IBM Continues RS/6000 Performance Focus (3 Pages)
by R. Krause
Jun 21, 2000 Abstract : IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer in transaction processing and Web serving.
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The Three Rs of RFID: Rewards, Risk, and ROI (4 Pages)
by Tom Pisello
Mar 5, 2005 Abstract : Prominent organizations and retailers, such as Walmart and the US Department of Defense are taking advantage of radio frequency identification, which promises real time tracking of products from the manufacturing floor to the checkout terminal. Despite the typical risks associated with adopting any early-stage technology, the competitive advantage and bottom-line business benefits of RFID are significant to both retailers and suppliers. It can significantly decrease warehouse, distribution, and inventory costs; increase margins; and enhance customer service.
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The Three Rs of RFID: Rewards, Risk, and ROI (4 Pages)
by Tom Pisello
Sep 28, 2004 Abstract : Prominent organizations and retailers, such as Walmart and the US Department of Defense are taking advantage of radio frequency identification, which promises real time tracking of products from the manufacturing floor to the checkout terminal. Despite the typical risks associated with adopting any early-stage technology, the competitive advantage and bottom-line business benefits of RFID are significant to both retailers and suppliers. It can significantly decrease warehouse, distribution, and inventory costs; increase margins; and enhance customer service.
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IBM’s Unix Servers Eclipse Sun (3 Pages)
by R. Krause
Mar 31, 2000 Abstract : IBM’s latest RS/6000 server, the high-end S80, outsold Sun Microsystems’ E10000 by almost three-to-one in the fourth quarter. Who cares – it’s the performance and price that may end up burning Sun.
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ERP Vendor Lawson Software Extends to IBM's DB2 Universal Database (3 Pages)
by M. Reed
Jan 10, 2000 Abstract : Lawson Software, a major privately held provider of enterprise resource planning software, today announced the delivery of its enterprise software applications for IBM's DB2 Universal Database. This availability extends Lawson's support of the IBM DB2 Universal Database to encompass IBM Netfinity, RS/6000 and S/390 servers. Support for IBM DB2 on Hewlett Packard and Sun Microsystems server platforms is scheduled for May 2000.
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Geac and JBA Join Forces to Form New ERP Giant (3 Pages)
by P.J. Jakovljevic
Oct 5, 1999 Abstract : On September 30, Geac Computer Corporation Limited (TSE:GAC), the Canadian-based global supplier of mission critical business software, successfully completed its acquisition of JBA, a leading ERP and supply chain software supplier. The combined entity is now one of the world's largest application software businesses, with combined annualized revenue of more than C$1.3 billion, over 30,000 customers and 6,000 total employees.
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CRM RFP Template (1 Page)
by TEC Staff
Nov 22, 2007 Abstract : Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template, so you can get the CRM solution you need for your enterprise. Don't place any bets until you have all the information you need about how you can make a CRM RFP work for you.
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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued (4 Pages)
by P.J. Jakovljevic
Aug 29, 2003 Abstract : Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.
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CRM: The Truth, The Whole Truth And Nothing But The Truth(For A Change) (7 Pages)
by Dick Lee/Caribou Lake
Feb 15, 2003 Abstract : Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative to being forewarned may be leaping into enterprise-wide, mega-bucks, change management-laden CRM implementations—and testing the depth of the water with both feet. For the first time, there are statistically-based, substantive answers to many questions about CRM.
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